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Is Outlook Down? – Tech Advisor

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Microsoft’s Outlook email client is estimated to have more than 400 million users worldwide. Considering the fundamental role email plays in the modern workplace, any issues are likely to have a widespread impact. 

Here’s all you need to know about the current status of Outlook, and the steps you can take. 

Is Outlook down now?

At the time of writing on 1 October, Outlook is down for many users around the world. The outage is thought to have begun around 7am in the UK, and affects both the web version and desktop/mobile apps. 

Microsoft has acknowledged the problem on Twitter, although curiously the official Microsoft 365 status website indicates that “there are currently no known issues”.

The issues people are experiencing vary hugely. While some are simply reporting slower than usual load times, others cannot access their email at all. If you’re experiencing these problems, rest assured you’re not alone. 

How to check if Outlook is down?

While there are currently problems with Outlook, there are some things you can do whenever you suspect there might be a wider issue. 

Firstly, we’d recommend checking the official Microsoft 365 Status Twitter account, which would indicate if the company is aware of any issue. It’s also worth searching for “outlook down” on Twitter, although that’s dependent on people tweeting about their issues. 

Microsoft also has a guide on how you can check the service health of Microsoft 365 apps, which involves signing in to your admin account if you have one. 

Checking a third-party website can also be an effective way of monitoring the service. We recommend downdetector.co.uk:

How can I still access Outlook?

Some people are reporting that they still have full access to their Outlook email accounts if using them via third-party mail apps, including Gmail. 

Check out our guide to the best alternatives

This is unlikely to work if you’re setting it up for the first time, but might be worth considering in order to prevent future issues. 

Besides that, your best bet is just to sit tight and hope it starts working again soon. It’s rare that issues are resolved for every user at once, so you might be lucky enough to regain access before the issue has been officially reported as fixed. 

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