Home Computer Hardware Lessons learned: Provisioning new employees during a pandemic

Lessons learned: Provisioning new employees during a pandemic

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Apple, Mac, iOS, Windows, Jamf, Microsoft, onboarding

COVID-19 means just about everyone who can do so now works from home. But the rapid pace at which this happened put IT under a great deal of pressure, so, what have we learned that may help in future?

The digital transformation continues

The JNUC conference this week sees 15,000 Apple-in-the-enterprise IT staff come together, and a lot of the focus is on the challenges of rapid migration to remote work. The scale of this migration is vast, and it seems to be continuing at pace.

Microsoft Vice President Brad Anderson shared a little data to illustrate this: “We’re seeing 1.5 million new devices every seven days coming into the cloud to be managed (by Microsoft Endpoint Manager) and that’s Windows, iOS, Mac and Android.” (Italics mine.)

When offices were first forced to close and employees sent home, events took place fast. Speaking at the show, Joe Steele, the head of workplace technology at UK-based Starling Bank, said:

“I was given two days’ notice for our office workers to be working from home. They were desktop-based and they were going to have to be laptop-based. “I bought every available MacBook Pro in the UK and shipped them directly to staff homes.

“Within 48 hours, these users had gone from not having a device to having a device that was fully provisioned by Jamf with all the software, security and compliance tools they needed to work effectively from home.

Copyright © 2020 IDG Communications, Inc.

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